Frequently Asked Questions about Summer Camp
1. When is my payment due?
A $750 deposit per child is required to reserve a spot. Your final payment is due in full for all sessions on or before May 1, 2013.
2. Do you offer any discounts?
We offer sibling discounts and early bird discounts. When enrolling a sibling you receive a 5% discount. For early enrollment discounts, payments must be made in full at the time of enrollment.
Our early discounts end:
- February 22, 2013 (10%)
- March 22, 2013 (5%)
3. What is your dismissal policy?
While problems of the following nature are rare, our primary goal is to ensure that all campers have a positive camp experience, therefore, it is understood that a camper will be dismissed from camp, without refund, for reasons including, but not limited to the following: Use or possession of chemical substances, cigarettes, chewing tobacco, alcohol or illegal drugs, unauthorized use or possession of cellular telephones, unauthorized use or possession of weapons, persistent inappropriate language, teasing, conduct which is dangerous (i.e. sneaking out of the cabin at night unsupervised), illegal, or in the opinion of the camp directors, conduct detrimental to the camp and/or other campers.
Campers sneaking out after curfew, unsupervised, will be expelled from camp without refund.
4. Is my child ready for camp?
Parents are expected to evaluate their 9 to 16 year old prior to enrollment. Your child must be ready to be away from home for the duration of their session with no parent contact, with the exception of written letters. Mild homesickness is natural and our Campers' Liaison will be ready with hugs and motherly advice. With that in mind, parents should think twice before sending campers who have limited experience away from home or who are not excited about participating in camp as there are no refunds for campers unable to stay for the duration of their session. We expect campers to arrive with a positive attitude – ready to make new friends and learn new skills. We’ll be waiting for them with open arms, fun activities and great food!
5. What is your refund policy?
To meet the high demand and ensure that everyone who wants a spot is able to get one, we do not grant full refunds. However, you may purchase Cancellation Insurance in order to receive a partial refund. When space is available, a camper may switch sessions.
6. Do you offer Cancellation Insurance?
Since we have a limited number of beds at Pali, most parents enroll their children in camp months in advance to insure a spot. We realize that situations arise (i.e. illness, family emergencies, change of plans etc...), therefore, Pali is happy to offer a camp insurance program that must be purchased at the time of enrollment.
If you purchase insurance and cancellation happens BEFORE:
- February 1, 2013: 100%
- March 1, 2013: 75%
- April 1, 2013: 50%
There will be no refund after April 1, 2013 even with the purchase of insurance.
Cancellation Insurance may be purchased for the cost of $150 per week.
7. Where are you located?
Pali Mountain is located between 65-95 miles from Los Angeles, Orange and San Diego Counties.
8. How does transportation to and from camp work?
Pali Mountain is located between 65-95 miles from Los Angeles, Orange and San Diego Counties. Parents have the option of driving their campers to camp, taking advantage of our charter bus service, or using one of our two local airports, either at LAX or Ontario.Charter Bus Service
Pali Adventures offers a charter bus service from the Federal Building, in Los Angeles, just off Wilshire Blvd., the South Coast Plaza (Costa Mesa), and The Container Store at Fashion Valley Mall (San Diego):
Buses depart from location to camp on Sundays. (Early - Mid morning. Times and locations will be confirmed by email the week prior to departure)
Please arrive 15 minutes early for check- in.
Buses will return to the same location on Saturdays at 12:00 noon.
- The price for transportation is $50 one-way or $100 round trip.
Ontario Airport and LAX
Pali offers airport service on check-in and check-out days. Ontario is the preferred airport since it's the closest to the camp and requires a shorter trip than LAX. The price for transportation from the Ontario Airport is $50 one-way or $100 round trip. The price for transportation from LAX is $120 one- way or $240 round-trip.
9. What does ACA accreditation mean?
We meet over 250 standards in health, safety, staffing, training and transportation. Pali Overnight Adventures is an accredited camp certified by the American Camping Association. The Accreditation process requires camps to meet strict standards set for site and food service, transportation, healthcare, operational management, human resources and program standards.
In addition, Pali Adventures is responsible for meeting all state and local laws governing the operation of pools, dining facilities, living accommodations and the Organized Camp Regulations.
10. What are the living accommodations like at Pali?
Each cabin houses up to ten campers and two staff members. The accommodations include solid wood built-in bunks, radiant floor heating, full bathroom and shower facilities, and an unlimited supply of pure mountain spring water!